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Plans for orders, workflows and production

The right plan for your business.

Connect your order sources, bring recurring workflows into a clear structure and manage production centrally — from intake to the finished job.

Try Business for 14 days — no credit card.
Start your 14-day free trialCompare every feature

No sales call required. Cancel anytime. Your data stays with you.

One connected workflow

From incoming order to finished work.

  1. 01Bring orders togetherShops, API and imports meet in one place.
  2. 02Structure workflowsData, files and decisions follow your process.
  3. 03Manage productionStations, machines and production runs stay visible.

One system — with scope that grows around your needs.

Plans

Choose what fits your business.

You start with the full trial scope and decide afterwards which plan you want to keep.

Billing period

Monthly billing does not include the annual benefit of 2 free months.

All prices are net and exclude VAT. Meykt is for business customers.

Basic

Bring orders together and guide production step by step.

A clear starting point for bringing orders together and guiding production step by step.

€24per month

€288 per year, billed annually

instead of monthly €29

€29per month
  • 50Production runs per month1
  • 1Process templates
  • 1Order sources9
  • 1Team members with access
Start free trial
Show more featuresShow fewer features
  • Credit for AI & images10500 credits
  • Storage5 GB
  • Workshop catalogIncluded
  • Storage & bin locations— Not included
  • Production, machines & terminalsIncluded
  • Connected machines2

Pro

Recommended

For more machines, order sources and automations.

For growing production workflows with multiple machines, order sources and automations.

€65per month

€780 per year, billed annually

instead of monthly €79

€79per month
  • 300Production runs per month1
  • 5Process templates
  • 3Order sources9
  • 2Team members with access
Start free trial
Show more featuresShow fewer features
  • Credit for AI & images102,000 credits
  • Storage25 GB
  • Workshop catalogIncluded
  • Storage & bin locationsIncluded
  • Production, machines & terminalsIncluded
  • Connected machines4

Business

For high order volumes and larger production teams.

For businesses with high order volumes, many workflows and production for other companies.

€249per month

€2,988 per year, billed annually

instead of monthly €299

€299per month
  • 1,500Production runs per month1
  • UnlimitedProcess templates
  • 10Order sources9
  • 10Team members with access
Start free trial
Show more featuresShow fewer features
  • Credit for AI & images105,000 credits
  • Storage100 GB
  • Workshop catalogIncluded
  • Storage & bin locationsIncluded
  • Production, machines & terminalsIncluded
  • Connected machines10
Explore

Free

Feeling curious?

Explore the community and collect settings in your workshop catalog. Without production features.

€0€0per monthGet started free

A place to start: collect your settings, learn from the community, pay nothing.

€0per month

€0 per year, billed annually

€0per month
  • — Not includedProduction runs per month1
  • — Not includedProcess templates
  • — Not includedOrder sources9
  • 1Team members with access
Get started free
Show more featuresShow fewer features
  • Credit for AI & images10— Not included
  • Storage1 GB
  • Workshop catalogIncluded
  • Storage & bin locations— Not included
  • Production, machines & terminals— Not included
  • Connected machines— Not included
Think ahead

Enterprise

Have bigger plans?

Multiple locations or special requirements? Let’s put together a package for your business.

On requestDiscuss your package

For several locations and special requirements — we put together a package for you.

On request

  • UnlimitedProduction runs per month1
  • UnlimitedProcess templates
  • UnlimitedOrder sources9
  • UnlimitedTeam members with access
Discuss your package
Show more featuresShow fewer features
  • Credit for AI & images10Unlimited
  • StorageUnlimited
  • Workshop catalogIncluded
  • Storage & bin locationsIncluded
  • Production, machines & terminalsIncluded
  • Connected machinesUnlimited
See every feature and plan limit
In plain terms

What exactly gets counted?

The key terms in everyday language, so you can compare plans with confidence.

01

What is a production run?

One order line that enters production. The quantity inside that line does not change the number of production runs.

02

What is an order source?

A shop, your API connection or an automatic import source that brings orders in.

03

What is credit used for?

Credit covers real third-party costs, for example AI and image tools. Browser-based checks use no credit.

Full comparison

See exactly what is included.

Every currently available feature and allowance comes directly from the current plan catalog.

58 features, limits and allowancesShow the full comparisonCollapse comparison
Feature or allowanceFreeBasicProBusinessEnterprise
Workshop & catalogs
Workshop catalogYour materials, tools, suppliers and proven machine parameters in one place.✓ Included✓ Included✓ Included✓ Included✓ Included
Storage & bin locationsTrack how much of a material sits in which bin, and move stock between them.— Not included— Not included✓ Included✓ Included✓ Included
MaterialsWhat you work with — including variants, assemblies and shelf life.5UnlimitedUnlimitedUnlimitedUnlimited
ToolsBits, nozzles, blades and anything else whose condition you want to keep an eye on.5UnlimitedUnlimitedUnlimitedUnlimited
ParametersProven machine values per material, so a result stays repeatable.5UnlimitedUnlimitedUnlimitedUnlimited
SuppliersWho you buy from, with prices and order numbers.5UnlimitedUnlimitedUnlimitedUnlimited
Bin locationsIndividual spots on the shelf you can assign stock to.— Not included— Not included50UnlimitedUnlimited
Production & workflows
Production runs per month1One order line going into production — counted the moment work on it starts.— Not included50 per month300 per month1,500 per monthUnlimited
Production, machines & terminalsSend orders into production, connect machines and guide your team through the work step by step.— Not included✓ Included✓ Included✓ Included✓ Included
External order lookupScan a box or code at no extra charge to find the matching order from your warehouse system and open its production in Central.— Not included— Not included— Not included✓ Included✓ Included
Station history & time trackingSee who worked at which station and for how long.— Not included— Not included✓ Included✓ Included✓ Included
Several workstations at once2People who run several spots on their own stay signed in at all of them instead of scanning again at every switch — managers turn it on per person.— Not included— Not included✓ Included✓ Included✓ Included
Station workflowsTurn recurring tasks at a station into a fixed workflow — no order needed behind it.— Not included— Not included✓ Included✓ Included✓ Included
Custom time markers3Record your own timestamps and sections inside a workflow, for example setup and engraving, and look them up on the order.— Not included— Not included✓ Included✓ Included✓ Included
Text graphics in workflowsCreate dimensioned SVG and DXF files from text and variables with a visual designer.— Not included✓ Included✓ Included✓ Included✓ Included
Custom fields4Capture extra details only your business needs — on customers, orders, products, machines, workstations, team members, locations, shops and workflows.— Not included— Not included✓ Included✓ Included✓ Included
Connected machinesMachines Meykt controls directly. Recording machines as plain master data is unlimited.— Not included2410Unlimited
Connected computersComputers in your workshop that Meykt uses to talk to machines and printers.— Not included1310Unlimited
WorkstationsFixed spots in the workshop where team members sign in and see their work.— Not included15UnlimitedUnlimited
Production workflowsSaved guides that take your team through an order step by step.— Not included31025Unlimited
Active automationsWorkflows that run in the background without you — for example on every new order.— Not included2510Unlimited
Saved station workflowsSaved workflows started at a workstation without an order behind them.— Not included— Not included10UnlimitedUnlimited
Number of custom fields5How many custom fields you may create in total — across all areas together.— Not included— Not included10UnlimitedUnlimited
Print templatesLayouts for labels and slips printed straight out of a workflow.— Not included1UnlimitedUnlimitedUnlimited
Processes & customer portal
Processes & customer portalTake in requests, collect approvals and show your customers the current status in their own area.— Not included✓ Included✓ Included✓ Included✓ Included
Your own look in the customer portalSet logo, colors and tone in the customer area to match your business.— Not included— Not included✓ Included✓ Included✓ Included
Public request linkShare a link your customers use to fill in the request themselves.— Not included— Not included✓ Included✓ Included✓ Included
Without the Meykt noticeThe “Made with Meykt” notice disappears from the customer area.— Not included— Not included— Not included✓ Included✓ Included
Requests per month6Customer requests coming in through your processes.— Not included25 per month250 per monthUnlimitedUnlimited
Process templatesThe blueprint for a recurring customer process — from request to approval.— Not included15UnlimitedUnlimited
Recipients per process templateHow many people can contribute to or approve one process in parallel.— Not included2 per object3 per object5 per objectUnlimited
Steps per process templateHow many stages a process runs through, for example request, draft, approval.— Not included5 per object10 per objectUnlimitedUnlimited
Orders & sales channels
On-site order kioskA tablet in your shop where customers place their own order — straight into your production.— Not included✓ Included✓ Included✓ Included✓ Included
Public kiosk overview7A public page where your customers browse your entire kiosk range — without a device in the shop.— Not included— Not included— Not included✓ Included✓ Included
Kiosk without the Meykt notice8The small Meykt wordmark in the kiosk header disappears.— Not included— Not included— Not included✓ Included✓ Included
Produce for other businessesTake in other businesses’ orders, produce them in your workshop and report the status back.— Not included— Not included— Not included✓ Included✓ Included
Fulfillment billingCollect the work you did per fulfillment customer and settle it as a statement.— Not included— Not included✓ Included✓ Included✓ Included
Order sources9Connected shops and hooked-up systems that orders reach you from.— Not included1310Unlimited
Order checks per shopHow often Meykt checks a connected shop for new orders each day. You spread the checks across the day yourself and put most of them in your working hours; you can always fetch manually on top.— Not included12 per day24 per day32 per day48 per day
ProductsItems in your catalog. Archived products do not count.— Not included100500UnlimitedUnlimited
KiosksSeparate ordering front ends, for example one per shop or product group.— Not included13UnlimitedUnlimited
Kiosk devicesTablets or screens permanently signed in for the kiosk.— Not included1310Unlimited
Businesses you produce forHow many fulfillment customers may hand you orders at the same time.— Not included— Not included— Not included5Unlimited
Team & locations
TeamsGroup team members so responsibilities stay easy to see.— Not included— Not included— Not included✓ Included✓ Included
Email notifications for your teamTeam members also get notices by email, not just inside the app.— Not included— Not included✓ Included✓ Included✓ Included
Team members with accessPeople with their own Meykt access — you are counted too.11210Unlimited
LocationsSeparate sites with their own workstations and their own storage.1111Unlimited
Image & AI tools
Credit for AI & images10One shared pot for four things: the Meyki assistant, turning artwork into vectors, AI translation of your kiosk texts, and the overflow from background removal and image repair.— Not included500 credits2,000 credits5,000 creditsUnlimited
Image tools11Turn logos into vectors, remove backgrounds and repair damaged spots in an image.✓ Included✓ Included✓ Included✓ Included✓ Included
Finished vector filesUse the finished result as SVG, DXF, PDF or EPS in your production.— Not included✓ Included✓ Included✓ Included✓ Included
Background removal & image repair12Runs per month for both tools together: cutting out the background and removing unwanted spots from an image.5 per month50 per month300 per month1,500 per monthUnlimited
System & reporting
Emails from workflows and processesSend emails automatically — through your own mailbox, with your own sender address.— Not included— Not included✓ Included✓ Included✓ Included
Detailed reporting13Adds last month as a period, a breakdown per workflow, team member and product, and the option to exclude single outliers.— Not included— Not included✓ Included✓ Included✓ Included
Export your reporting14Download the top-40 overview of each report as a CSV file and work with it in your own program.— Not included— Not included— Not included✓ Included✓ Included
Custom fontsUpload custom fonts and reuse them across text graphics and editable templates.— Not included— Not included✓ Included✓ Included✓ Included
Your own mailboxesSender addresses Meykt uses to send emails on your behalf.— Not included— Not included13Unlimited
StorageRoom for all your uploaded images and files together.1 GB5 GB25 GB100 GBUnlimited
Retention of order files15How long photos and files from a finished order are kept. After that they are deleted for good.180 days180 days365 days730 daysUnlimited
Workshop & catalogsExpand section

Workshop catalog

Your materials, tools, suppliers and proven machine parameters in one place.

Free
✓ Included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Storage & bin locations

Track how much of a material sits in which bin, and move stock between them.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Materials

What you work with — including variants, assemblies and shelf life.

Free
5
Basic
Unlimited
Pro
Unlimited
Business
Unlimited
Enterprise
Unlimited

Tools

Bits, nozzles, blades and anything else whose condition you want to keep an eye on.

Free
5
Basic
Unlimited
Pro
Unlimited
Business
Unlimited
Enterprise
Unlimited

Parameters

Proven machine values per material, so a result stays repeatable.

Free
5
Basic
Unlimited
Pro
Unlimited
Business
Unlimited
Enterprise
Unlimited

Suppliers

Who you buy from, with prices and order numbers.

Free
5
Basic
Unlimited
Pro
Unlimited
Business
Unlimited
Enterprise
Unlimited

Bin locations

Individual spots on the shelf you can assign stock to.

Free
— Not included
Basic
— Not included
Pro
50
Business
Unlimited
Enterprise
Unlimited
Production & workflowsExpand section

Production runs per month1

One order line going into production — counted the moment work on it starts.

Free
— Not included
Basic
50 per month
Pro
300 per month
Business
1,500 per month
Enterprise
Unlimited

Production, machines & terminals

Send orders into production, connect machines and guide your team through the work step by step.

Free
— Not included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

External order lookup

Scan a box or code at no extra charge to find the matching order from your warehouse system and open its production in Central.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Station history & time tracking

See who worked at which station and for how long.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Several workstations at once2

People who run several spots on their own stay signed in at all of them instead of scanning again at every switch — managers turn it on per person.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Station workflows

Turn recurring tasks at a station into a fixed workflow — no order needed behind it.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Custom time markers3

Record your own timestamps and sections inside a workflow, for example setup and engraving, and look them up on the order.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Text graphics in workflows

Create dimensioned SVG and DXF files from text and variables with a visual designer.

Free
— Not included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Custom fields4

Capture extra details only your business needs — on customers, orders, products, machines, workstations, team members, locations, shops and workflows.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Connected machines

Machines Meykt controls directly. Recording machines as plain master data is unlimited.

Free
— Not included
Basic
2
Pro
4
Business
10
Enterprise
Unlimited

Connected computers

Computers in your workshop that Meykt uses to talk to machines and printers.

Free
— Not included
Basic
1
Pro
3
Business
10
Enterprise
Unlimited

Workstations

Fixed spots in the workshop where team members sign in and see their work.

Free
— Not included
Basic
1
Pro
5
Business
Unlimited
Enterprise
Unlimited

Production workflows

Saved guides that take your team through an order step by step.

Free
— Not included
Basic
3
Pro
10
Business
25
Enterprise
Unlimited

Active automations

Workflows that run in the background without you — for example on every new order.

Free
— Not included
Basic
2
Pro
5
Business
10
Enterprise
Unlimited

Saved station workflows

Saved workflows started at a workstation without an order behind them.

Free
— Not included
Basic
— Not included
Pro
10
Business
Unlimited
Enterprise
Unlimited

Number of custom fields5

How many custom fields you may create in total — across all areas together.

Free
— Not included
Basic
— Not included
Pro
10
Business
Unlimited
Enterprise
Unlimited

Print templates

Layouts for labels and slips printed straight out of a workflow.

Free
— Not included
Basic
1
Pro
Unlimited
Business
Unlimited
Enterprise
Unlimited
Processes & customer portalExpand section

Processes & customer portal

Take in requests, collect approvals and show your customers the current status in their own area.

Free
— Not included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Your own look in the customer portal

Set logo, colors and tone in the customer area to match your business.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Public request link

Share a link your customers use to fill in the request themselves.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Without the Meykt notice

The “Made with Meykt” notice disappears from the customer area.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Requests per month6

Customer requests coming in through your processes.

Free
— Not included
Basic
25 per month
Pro
250 per month
Business
Unlimited
Enterprise
Unlimited

Process templates

The blueprint for a recurring customer process — from request to approval.

Free
— Not included
Basic
1
Pro
5
Business
Unlimited
Enterprise
Unlimited

Recipients per process template

How many people can contribute to or approve one process in parallel.

Free
— Not included
Basic
2 per object
Pro
3 per object
Business
5 per object
Enterprise
Unlimited

Steps per process template

How many stages a process runs through, for example request, draft, approval.

Free
— Not included
Basic
5 per object
Pro
10 per object
Business
Unlimited
Enterprise
Unlimited
Orders & sales channelsExpand section

On-site order kiosk

A tablet in your shop where customers place their own order — straight into your production.

Free
— Not included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Public kiosk overview7

A public page where your customers browse your entire kiosk range — without a device in the shop.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Kiosk without the Meykt notice8

The small Meykt wordmark in the kiosk header disappears.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Produce for other businesses

Take in other businesses’ orders, produce them in your workshop and report the status back.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Fulfillment billing

Collect the work you did per fulfillment customer and settle it as a statement.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Order sources9

Connected shops and hooked-up systems that orders reach you from.

Free
— Not included
Basic
1
Pro
3
Business
10
Enterprise
Unlimited

Order checks per shop

How often Meykt checks a connected shop for new orders each day. You spread the checks across the day yourself and put most of them in your working hours; you can always fetch manually on top.

Free
— Not included
Basic
12 per day
Pro
24 per day
Business
32 per day
Enterprise
48 per day

Products

Items in your catalog. Archived products do not count.

Free
— Not included
Basic
100
Pro
500
Business
Unlimited
Enterprise
Unlimited

Kiosks

Separate ordering front ends, for example one per shop or product group.

Free
— Not included
Basic
1
Pro
3
Business
Unlimited
Enterprise
Unlimited

Kiosk devices

Tablets or screens permanently signed in for the kiosk.

Free
— Not included
Basic
1
Pro
3
Business
10
Enterprise
Unlimited

Businesses you produce for

How many fulfillment customers may hand you orders at the same time.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
5
Enterprise
Unlimited
Team & locationsExpand section

Teams

Group team members so responsibilities stay easy to see.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Email notifications for your team

Team members also get notices by email, not just inside the app.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Team members with access

People with their own Meykt access — you are counted too.

Free
1
Basic
1
Pro
2
Business
10
Enterprise
Unlimited

Locations

Separate sites with their own workstations and their own storage.

Free
1
Basic
1
Pro
1
Business
1
Enterprise
Unlimited
Image & AI toolsExpand section

Credit for AI & images10

One shared pot for four things: the Meyki assistant, turning artwork into vectors, AI translation of your kiosk texts, and the overflow from background removal and image repair.

Free
— Not included
Basic
500 credits
Pro
2,000 credits
Business
5,000 credits
Enterprise
Unlimited

Image tools11

Turn logos into vectors, remove backgrounds and repair damaged spots in an image.

Free
✓ Included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Finished vector files

Use the finished result as SVG, DXF, PDF or EPS in your production.

Free
— Not included
Basic
✓ Included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Background removal & image repair12

Runs per month for both tools together: cutting out the background and removing unwanted spots from an image.

Free
5 per month
Basic
50 per month
Pro
300 per month
Business
1,500 per month
Enterprise
Unlimited
System & reportingExpand section

Emails from workflows and processes

Send emails automatically — through your own mailbox, with your own sender address.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Detailed reporting13

Adds last month as a period, a breakdown per workflow, team member and product, and the option to exclude single outliers.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Export your reporting14

Download the top-40 overview of each report as a CSV file and work with it in your own program.

Free
— Not included
Basic
— Not included
Pro
— Not included
Business
✓ Included
Enterprise
✓ Included

Custom fonts

Upload custom fonts and reuse them across text graphics and editable templates.

Free
— Not included
Basic
— Not included
Pro
✓ Included
Business
✓ Included
Enterprise
✓ Included

Your own mailboxes

Sender addresses Meykt uses to send emails on your behalf.

Free
— Not included
Basic
— Not included
Pro
1
Business
3
Enterprise
Unlimited

Storage

Room for all your uploaded images and files together.

Free
1 GB
Basic
5 GB
Pro
25 GB
Business
100 GB
Enterprise
Unlimited

Retention of order files15

How long photos and files from a finished order are kept. After that they are deleted for good.

Free
180 days
Basic
180 days
Pro
365 days
Business
730 days
Enterprise
Unlimited

Important notes

  1. 1.

    Production runs per month: One line with a quantity of 10 counts as a single run. Cancelling before the start costs nothing. You get a few free test runs on real machines each month — beyond those, they count too.

  2. 2.

    Several workstations at once: At most as many sign-ins at once as your plan has team members.

  3. 3.

    Custom time markers: The times appear on that single order. There is no report across several orders, periods or team members.

  4. 4.

    Custom fields: Exactly these areas, plus the product details inside a fulfillment relationship. Materials and tools do not have a custom-field form yet.

  5. 5.

    Number of custom fields: Only the active fields you created yourself are counted. Fields that ship with Meykt do not count.

  6. 6.

    Requests per month: Requests your customers submit themselves are never turned away — not even above the allowance. While you are over it, though, you cannot create a new request by hand yourself.

  7. 7.

    Public kiosk overview: You can share single products by link or QR code on any plan — each of those orders exactly that one product. Only browsing across all products is available from Business.

  8. 8.

    Kiosk without the Meykt notice: You set your kiosk logo, colors and hero image yourself on any plan — this affects the Meykt wordmark only.

  9. 9.

    Order sources: You pull orders from a shop with a click — there is no schedule for it and no notice from the shop. A hooked-up interface and the file import deliver on their own.

  10. 10.

    Credit for AI & images: One point equals one cent. Each background-removal or image-repair run beyond the monthly allowance costs 5 points.

  11. 11.

    Image tools: Background removal and image repair run within the monthly allowance. When turning artwork into vectors, the first previews each month are free; taking the finished result costs credit.

  12. 12.

    Background removal & image repair: Both tools share this one counter — the number is not per tool. Beyond it, it keeps working as long as you have credit: 5 points per run.

  13. 13.

    Detailed reporting: The periods are fixed (today, 7 days, 30 days, this month, last month) — “last month” means the whole previous calendar month; you cannot pick a range of your own. The breakdown shows the 30 most frequent combinations.

  14. 14.

    Export your reporting: Each report exports at most 40 rows — an overview of the most frequent entries, not a complete data dump.

  15. 15.

    Retention of order files: Counted from when the order is finished. Nothing is removed while an order is still running or paused.

Support

Help is there when you need it.

The Help Center and assistant are always available. Personal response time depends on your plan.

Bronze support

Email reply within three business days, plus tickets straight from the app.

Included for: Free, Basic and Pro

Silver support

Email reply within one business day, plus tickets straight from the app.

Included for: Business

Gold support

Email reply within one business day and a callback within half a business day.

Included for: Enterprise

Additional options

Extend your plan when needed.

One-time packs

1,000 credit points

Extra credit for AI and image features. Never expires.

€19 one time
One-time packs

5,000 credit points

The larger credit pack. Never expires.

€55 one time
One-time packs

100 production runs

Bought once, kicks in automatically as soon as your monthly allowance runs out.

€29 one time
One-time packs

500 production runs

The larger pack for busy months.

€119 one time
Frequently asked questions

Good to know before you start.

What is a production run?

One order line that enters production. An order with four items is four production runs. Quantity stays inside the line — a run for ten units is still one run. It is counted when it starts for the first time, not when it is created.

What happens when I use up my allowance?

Work already in progress can finish. New work can start again when the new month begins or when you add more allowance. Orders keep coming in during that time, so no data is lost.

What do I need credit for?

For anything with real third-party cost: vectorization, AI translation in the kiosk, the assistant, and overflow for background removal and image repair. Vector checks and mockups run in the browser and cost nothing.

What counts as an order source?

Every source that brings orders in: a shop connection, your API connection counted once regardless of the number of keys, and every automatic import source. Customer import from a table does not count.

How are user seats counted?

One seat is one personal login. The owner uses the first one.

What is a connected computer and what is a connected machine?

A small program runs on the production PC and controls the devices. The PC is the connected computer; its devices are the connected machines. Creating machine records is unlimited and free in every plan.

What happens at the end of the trial?

You choose a plan. If you do not, your data stays, but production and workflows pause. Nothing is deleted. The trial includes 14 days of Business.

Do I need a credit card for the trial?

No.

Can I cancel?

Yes. Moving to a smaller plan deletes nothing — anything above the new limit is paused and remains visible.

Do prices include VAT?

No, all prices are net. Tax is added at checkout and follows where your business is based — in Germany that is 19 % VAT. Meykt is sold to businesses, which is why this page shows net prices.

Who handles my payment?

Billing runs through Paddle as the seller. You manage invoices and payment details there; Meykt shows your plan and usage. We announce price changes six weeks in advance.

What does support include?

Free, Basic and Pro: Bronze support — Email reply within three business days, plus tickets straight from the app. Business: Silver support — Email reply within one business day, plus tickets straight from the app. Enterprise: Gold support — Email reply within one business day and a callback within half a business day. The Help Center and assistant are free in every plan.

I only produce on behalf of another business — what does that cost?

Nothing. If you only process orders for one client, you receive free Fulfillment customer access through that client's partner seat. You need your own plan for your own orders.

Start with the full scope. Decide later.

14 days of Business, with no credit card. If you do not choose a plan afterwards, your data stays.

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